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How quickly do aftersales respond?
Who do I speak to about my problem?
Returning an item
Telling us you want to return an item
Sending an item back
Returned items that are damaged in transit
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Should I install a faulty item?
Do I need to send a faulty item back to you?
Can you visit my property to check a fault?
Is my faulty item covered by a warranty?
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Incorrect item - general
I have received the incorrect item and I have installed it
Do I have to pay to return an incorrect item?
My order has arrived and an item is missing
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